Thursday, December 20, 2018

2018 Michigan Family Support Council Fall Conference


By Jeanette Miracle-Leshan, Chief Assistant Friend of the Court, Oakland County

The Michigan Family Support Council (MFSC) convened more than 500 child support professionals at its Fall Conference at beautiful Boyne Mountain from October 17 to 19, 2018.

The keynote speaker, Rev. Dr. Michael Oleksa, shared insight from his experiences teaching children in Alaska, meeting their families and weaving that into a message about communicating across cultures. The talk was powerful and enlightening as we strive to learn different ways to best serve all our customers. Additionally, Rev. Dr. Oleksa offered a breakout session on Culture & Communication that further delved into strategies for dealing with complications in interpersonal communication. This session and several others qualified as customer service training required by the new Contract Performance Standards, which applies to friend of the court and prosecuting attorney employees.

Office of Child Support Director Erin Frisch and Friend of the Court Bureau Director Steve Capps jointly presented program information and current program goals.

Erin Frisch (on stage, left) and Steve Capps (on stage, right) engaging Michigan child support professionals.
The MFSC Board elected new state officers:
  • President – Jeanette Miracle-Leshan, Oakland County
  • Vice President – Amy Gilmore, Office of Child Support
  • Treasurer – Sheila Waldrop, Office of Child Support
  • Secretary – Marcia Coughlin, Saginaw County

As always, service awards presentations thrilled the audience. The MFSC accepts nominations for service awards throughout the year. This is one way to provide recognition for hard-working child support professionals.

The 2018 award winners are:
  • Mike Fortman - (Kent County) Outstanding Achievement Award
  • Jamie Eichenberg - (Osceola County) Friend of the Court Staff Award
  • Nancy Ruonavaara - Office of Child Support Award
  • Lisa Watts - (Ingham County PA) Prosecutor Staff Award
  • Dana Porter - (Calhoun County) Prosecutor/Assistant Prosecutor Award

On behalf of the MFSC, I would like to extend my sincere gratitude to each of these individuals for their dedication to the Michigan Child Support Program. 

Silent auction figures are still being tabulated, but it’s safe to say it was a great success. This year’s recipient is the nonprofit organization, Bay Cliff Health Camp, Children’s Therapy and Wellness Center.  A presentation by the Bay Cliff representative included many heartfelt and compelling stories which demonstrated the life-changing impact they have on children and adults with disabilities.  

For those who missed the conference but would like to review material presented in the breakout sessions, you can access available materials from sessions 
online. If you do not already have a member account with MFSC, you will need to first request login credentials using the instructions on the web page.

Next year’s MFSC Fall Conference will be held: Wednesday October 2 through Friday, October 4, 2019. Note the conference’s location will remain at
Boyne Mountain. MFSC provides e-mail notifications for further updates such as when 2019 conference registration opens.

Jeanette Miracle-Leshan, Chief Asst. FOC responsible for Financial Operations, has worked for Oakland County FOC since 1990 and has been a member of the regional and state boards of the MFSC for many years. This fall, the MFSC elected Jeanette as the new president.